Terms and Conditions of Use — chaRIZZma

Welcome to chaRIZZma ("chaRIZZma," the "App," "we," "us," or "our"). These Terms and Conditions of Use ("Terms") govern your access to and use of the chaRIZZma mobile application for iOS and Android, our website at charizzma.ai, and related services (collectively, the "Service"). Please read these Terms carefully before using the Service. By downloading, installing, or using chaRIZZma, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS.

• THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 17). UNLESS YOU OPT OUT AS DESCRIBED THERE, YOU AGREE TO RESOLVE DISPUTES WITH CHARIZZMA THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
• THESE TERMS CONTAIN IMPORTANT DISCLAIMERS ABOUT THE AI AND ABOUT YOUR INTERACTIONS WITH OTHER USERS, INCLUDING IN PERSON (SECTIONS 8 AND 10), A DISCLAIMER OF WARRANTIES (SECTION 14), AND A LIMITATION OF LIABILITY (SECTION 15).
• CHARIZZMA DOES NOT CONDUCT BACKGROUND CHECKS ON USERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. SEE SECTION 8.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. These Terms constitute a legally binding agreement between you ("you," "your," or "User") and chaRIZZma.

We may require you to agree to additional terms for specific features, promotions, or services. Any such additional terms are presented at the time of use and, once accepted, form part of your agreement with us. If an additional term conflicts with these Terms, the additional term controls for that feature only.

Your continued use of the Service after any modification to these Terms constitutes acceptance of the revised Terms. If you no longer agree, you must discontinue use and cancel any active subscription.

2. Description of the Service

chaRIZZma is a social-skills practice platform designed to help you rehearse and improve real-world conversational skills, including everyday conversation, public speaking, presenting and pitching ideas, negotiation, and social and romantic interaction. The Service is delivered across progressive tiers, which may include:

• AI practice. Interactive practice sessions with AI-powered avatars and voice agents that simulate conversation partners and provide coaching feedback.
• Peer practice. Optional one-to-one practice sessions with other consenting human users.
• Group and community practice. Optional group practice sessions with multiple human users.
• Real-world and in-person practice. Optional features that encourage or facilitate practice in real-world settings, which may include meeting other users in person at public venues.

Not all tiers are available at all times or in all regions. We may add, modify, suspend, or remove features at our discretion. Your use of peer, group, and in-person features is subject to Section 8.

3. Eligibility

The Service is intended exclusively for users who are eighteen (18) years of age or older. By using the Service, you represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity to enter into a binding agreement;
• You are not prohibited from receiving the Service under the laws of the United States or your jurisdiction of residence;
• You are accessing the Service from a jurisdiction where its use is lawful; and
• You have never been convicted of, and are not required to register as a sex offender in connection with, any felony or indictable offense involving violence, sexual misconduct, fraud, or a crime against another person.

We enforce an age gate at registration and may require identity or age verification (see our Privacy Policy). Misrepresenting your age or eligibility is a material breach and grounds for immediate termination. If we discover or reasonably suspect that a user is under 18, we will suspend the account and delete associated data in accordance with our Privacy Policy. The Service does not permit use by minors under any circumstances, including with parental consent.

The Service is available in the United States and in select international jurisdictions where its use is permitted by law. You are solely responsible for compliance with all local laws applicable to your use of the Service.

4. Account Registration

To access the Service, you must register an account using the authentication method offered on your platform, which is Sign in with Apple on iOS and Google Sign-In on Android. By registering, you agree to:

• Provide accurate, current, and complete information as prompted;
• Maintain the security and confidentiality of your underlying Apple ID or Google Account credentials;
• Promptly update your account information to keep it accurate; and
• Accept responsibility for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any breach of security. We may refuse registration, or suspend or terminate any account, at our sole discretion, including for violations of these Terms, suspected fraudulent activity, or behavior we deem harmful to other users, the Service, or third parties.

You may maintain only one (1) active account at a time. Creating multiple accounts to evade restrictions, circumvent Service limits, or re-register after a ban is strictly prohibited.

5. Subscriptions and Billing

chaRIZZma is a paid, membership-only Service. Full access requires an active auto-renewing subscription purchased through the app store from which you obtained the App, which is the Apple App Store on iOS and Google Play on Android (each, an "App Store"). We may, at our discretion, offer introductory pricing or promotional plans, which are described at the point of purchase. chaRIZZma does not currently offer a free trial.

Pricing. The current subscription is an Annual Subscription at $35.88 per year (equivalent to $2.99 per month), billed annually. The current price and any available plans are also displayed on the App Store product page and at the point of purchase, before you confirm. Prices may vary by region and may be shown inclusive or exclusive of applicable taxes as indicated by the App Store. Access to premium features begins upon successful purchase of an active subscription.

Payment Processing. All payments are processed by the applicable App Store (Apple or Google) through the payment method associated with your App Store account. chaRIZZma does not directly collect or store your payment card information. By subscribing, you authorize the applicable App Store to charge the applicable fees.

Auto-Renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless canceled at least 24 hours before the end of the current period. The applicable App Store will charge the renewal within 24 hours prior to the end of the current period.

Cancellation. You may cancel at any time through your App Store account:

• On iOS: Settings, then [your name], then Subscriptions, then chaRIZZma, then Cancel Subscription.
• On Android: open the Google Play Store, then your profile, then Payments and subscriptions, then Subscriptions, then chaRIZZma, then Cancel.

Cancellation takes effect at the end of the current billing period, and you retain access until that time. We cannot cancel a subscription on your behalf; cancellation must be initiated through the applicable App Store. Deleting the App does not cancel your subscription. Unless you cancel through the App Store, your subscription will continue to auto-renew and you will be charged.

Refunds. All refund requests are governed by the applicable App Store's refund policy. Apple users may request a refund at reportaproblem.apple.com. Google Play users may request a refund through Google Play support or the Play Store. chaRIZZma does not issue refunds directly except where required by applicable law. If you request a refund, we may share certain account information with the applicable App Store, including your subscription status, account activity, and usage data, solely to help the App Store verify and process your refund request fairly. By submitting a refund request, you consent to this sharing.

Price Changes. We may modify subscription pricing. Any change takes effect at the start of the next subscription period following the change and will be communicated in advance via the Service or by the applicable App Store. Where required, an increase will not take effect for you without your consent in accordance with App Store rules. Your continued use after a price change takes effect constitutes acceptance of the new pricing.

6. App Stores

6.1 General. You acknowledge that the availability of the App depends on the App Store from which you obtained it. You agree to comply with all applicable agreements, terms of use, and policies of that App Store, and your license to use the App is conditioned on such compliance. You acknowledge that each applicable App Store and its subsidiaries are third-party beneficiaries of these Terms and will have the right to enforce these Terms against you.

6.2 Apple App Store (iOS users). If you obtained the App from the Apple App Store, you further acknowledge and agree:

• These Terms are between you and chaRIZZma only, not with Apple Inc. ("Apple"). chaRIZZma, not Apple, is solely responsible for the App and its content.
• Your use of the App must comply with the Apple Media Services Terms and Conditions and applicable App Store usage rules.
• Apple has no obligation to furnish maintenance or support for the App.
• To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are chaRIZZma's responsibility.
• Apple is not responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
• In the event of a third-party claim that the App or your use of it infringes intellectual property rights, chaRIZZma, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of such claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

6.3 Google Play (Android users). If you obtained the App from Google Play, you further acknowledge and agree that your use of the App is subject to the Google Play Terms of Service, that Google Play Billing processes your purchases, and that Google and its affiliates are third-party beneficiaries of these Terms and may enforce them against you. Google is not responsible for the App or its content and provides no warranty for the App.

7. License

Subject to your compliance with these Terms, chaRIZZma grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device you own or control, as permitted by the applicable App Store usage rules, solely for your personal, non-commercial use.

This license is conditioned on your continued compliance and is automatically revoked upon any breach. You may not:

• Copy, modify, distribute, sell, lease, or sublicense any part of the Service;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, except as permitted by applicable law;
• Use the Service to develop a competing product or service;
• Remove, alter, or obscure any proprietary notices; or
• Transfer your account or rights to any third party.

This license does not grant you any rights in our trademarks, logos, AI models, AI avatars, voice models, or other intellectual property except as expressly set forth here.

8. Human-to-Human Interactions

Certain features allow you to interact with other human users, online (one-to-one or in groups) and, where offered, in person at real-world venues. These features are optional. If you use them, the following applies in addition to the rest of these Terms. Read this Section carefully. It affects your legal rights.

8.1 chaRIZZma is a practice platform, not a dating, matchmaking, or introduction service. Peer and group features exist to let you practice. We do not promise compatibility, matches, relationships, friendships, or any social, romantic, or professional outcome.

8.2 No background checks or identity verification. chaRIZZma does not conduct criminal background checks, sex-offender registry screening, or identity verification on users, and does not confirm that any user is who they claim to be. We make no representation about the identity, background, character, conduct, intentions, or safety of any user. You are solely responsible for evaluating, and you assume all risk associated with, every other user you interact with.

8.3 Interactions are at your own risk. You communicate and meet with other users at your own risk. chaRIZZma does not supervise, direct, or control interactions between users, online or offline, and is not responsible for the conduct of any user. Other users are not employees, agents, or representatives of chaRIZZma.

8.4 In-person meetings. If you choose to meet another user in person, you do so entirely at your own risk and on your own initiative. We strongly recommend that you meet only in public places, never meet at a private residence on first contact, tell a friend or family member where you are going and who you are meeting, arrange your own transportation, remain sober and aware, and end any interaction in which you feel unsafe. If you are in immediate danger, contact local emergency services (in the United States, dial 911).

8.5 Third-party venues. Real-world practice features may reference or encourage attendance at third-party venues. chaRIZZma does not own, operate, control, sponsor, or endorse these venues, has no relationship with them, and is not responsible for their condition, safety, policies, staff, or your admission. You must comply with all venue rules and applicable law. Your presence at any venue is solely your responsibility.

8.6 Conduct toward other users. When interacting with other users, you agree not to:

• Harass, threaten, stalk, intimidate, defame, or abuse any user;
• Engage in unwanted sexual advances, sexual harassment, or sexually explicit conduct toward any user who has not consented;
• Solicit money, financial information, or anything of value, or use the Service for commercial solicitation;
• Record, screen-capture, photograph, or transcribe any other user's voice, image, video, or messages without that user's express consent;
• Share, publish, or threaten to share another user's private information or communications;
• Discriminate against or target any user based on a protected characteristic; or
• Use information obtained through the Service to harass, harm, contact off-platform without consent, or build a profile of another user.

8.7 Reporting and blocking. You can report any user or any objectionable content, and block any user, using the in-App tools, or by emailing hello@charizzma.ai. We act on reports of objectionable content and abusive behavior, including by removing content and suspending or removing users, within 24 hours where appropriate. See Section 9.

8.8 Release. To the maximum extent permitted by law, you release chaRIZZma, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, demands, damages, losses, or liabilities of every kind, known or unknown, arising out of or connected to your interactions with other users, including any in-person meeting or any dispute between you and another user. If you are a California resident, you waive California Civil Code Section 1542, which provides that a general release does not extend to claims that the releasing party does not know or suspect to exist in their favor at the time of executing the release and that, if known, would have materially affected the settlement.

9. User Conduct and Content

You agree to use the Service only for its intended purpose. You agree not to:

• Use the Service to generate, request, rehearse, submit, or transmit content that is unlawful, harassing, hateful, defamatory, sexually exploitative, or that exploits or endangers minors, sexualizes any minor, promotes violence or terrorism, facilitates fraud or scams, encourages self-harm, constitutes non-consensual intimate or sexual content or deepfakes of any real person, or violates any applicable law;
• Prompt, induce, or attempt to cause the AI to generate any of the restricted content described above, or to circumvent the Service's safety or content filters;
• Attempt to extract, scrape, or harvest the underlying AI model, training data, system prompts, or proprietary outputs for any purpose other than your personal practice;
• Systematically retrieve or compile data or content from the Service to build any collection, compilation, database, or directory without our written permission;
• Frame the Service, or use meta tags, hidden text, or deep links to it, without our written permission;
• Record, screen-capture, transcribe, or reproduce voice or video sessions with the AI coach without our express written consent, except for momentary personal review within the App where that functionality is provided;
• Use the Service for any commercial purpose, including reselling outputs or incorporating the Service into another product or workflow;
• Submit, as challenge proof, profile content, display name, or otherwise, any content that is unlawful, infringing, or that depicts or harasses another person without their consent;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or related infrastructure;
• Use bots, automated scripts, or any non-human means to interact with the Service; or
• Circumvent, disable, or interfere with any security, age-verification, moderation, or rate-limiting feature.

Reporting objectionable and AI-generated content. The App provides in-App tools to report or flag objectionable content, abusive users, and offensive AI-generated content without leaving the App, and to block other users. You may also email hello@charizzma.ai. We review reports and use them to inform content filtering and moderation. There is no tolerance for objectionable content or abusive users, and we reserve the right to remove content and to suspend or remove offending users within 24 hours where appropriate.

Violation of this Section may result in immediate suspension or termination, forfeiture of any subscription fees paid, and, where appropriate, referral to law enforcement.

10. AI Disclaimer; No Guarantee of Results

chaRIZZma provides an AI-powered practice tool to help you rehearse social interactions in a low-stakes environment. The AI coach and avatars are simulations, not real people, and their responses are generated algorithmically by probabilistic models. The Service uses automated processing and AI-generated content throughout, and certain features make automated suggestions and coaching feedback.

The AI is not, and shall not be construed as:

• Real dating, relationship, mental health, or therapeutic advice;
• A substitute for a licensed therapist, counselor, coach, medical professional, or other qualified expert;
• A factual or authoritative source on any subject; or
• A replacement for real human interaction or professional services.

The AI may produce responses that are inaccurate, incomplete, outdated, offensive, or otherwise inappropriate. AI-generated content can be unpredictable, and you use the Service at your own risk. You should not rely on the AI for any decision that may have material consequences in your life, relationships, finances, health, or safety.

No guarantee of results. chaRIZZma is a practice tool. We do not promise or guarantee any particular result or outcome, romantic, social, professional, or otherwise. Your results depend on many factors outside our control.

If you are experiencing emotional distress, a mental health crisis, or thoughts of self-harm, please contact a qualified professional or, in the United States, dial or text 988 to reach the Suicide and Crisis Lifeline. If you are in immediate danger, contact emergency services.

The Service uses third-party AI and infrastructure providers, including but not limited to HeyGen (interactive avatar streaming and its subprocessors for language models and text-to-speech) and LiveKit (real-time transport). Your interactions may be processed by these providers in accordance with our Privacy Policy and their terms.

11. Intellectual Property

Our Property. The Service, including all software, code, designs, text, graphics, audio, video, AI models, AI avatars, voice models, characters, trademarks, logos, and other content (the "chaRIZZma Content"), is owned by chaRIZZma or its licensors and is protected by United States and international intellectual property laws. All rights not expressly granted to you are reserved.

Your Submissions. You retain ownership of any messages, voice inputs, video inputs, photos, or other content you submit ("User Submissions"). By submitting User Submissions, you grant chaRIZZma a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, process, transmit, and display your User Submissions solely to operate, provide, secure, and improve the Service and, where you interact with other users, to transmit and display your submissions to those users as part of the feature you are using. We will use the content of your practice sessions to train or improve our AI models only where you have expressly opted in, as described in our Privacy Policy.

You represent and warrant that you have all rights necessary to grant this license and that your User Submissions do not infringe the rights of any third party.

Feedback. If you provide feedback, suggestions, or ideas ("Feedback"), you assign all rights in such Feedback to chaRIZZma and agree we may use it without restriction or compensation.

12. Copyright and DMCA

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated agent containing: your physical or electronic signature; identification of the copyrighted work; identification of the allegedly infringing material and its location; your contact information; a statement of good-faith belief that the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. We may remove allegedly infringing content and terminate repeat infringers.

Designated Agent: [Name or Title], Creative Labs AI LLC, hello@charizzma.ai.

13. Termination and Account Deletion

Termination by You. You may delete your account at any time directly within the App through account settings, and you may also request account and data deletion through the web at charizzma.ai without reinstalling the App. Deleting your account does not automatically cancel any active subscription; you must cancel separately through your App Store as described in Section 5.

Termination by Us. We may suspend or terminate your account and access at any time, with or without notice, for any reason, including violation of these Terms, suspected fraudulent, abusive, or illegal activity, conduct we believe harms others, extended inactivity, or discontinuation of the Service.

Effect of Termination. Upon termination, your right to use the Service immediately ceases. We delete your account and associated data in accordance with our Privacy Policy. Sections that by their nature should survive (including Sections 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, and 19) shall survive.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CHARIZZMA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS WILL BE ACCURATE, RELIABLE, OR MEET YOUR EXPECTATIONS; (C) ANY AI-GENERATED CONTENT WILL BE APPROPRIATE, ACCURATE, OR HELPFUL; (D) ANY OTHER USER IS WHO THEY CLAIM TO BE OR WILL BEHAVE LAWFULLY OR SAFELY; OR (E) DEFECTS WILL BE CORRECTED.

NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHARIZZMA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BODILY INJURY, EMOTIONAL DISTRESS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, OR YOUR INTERACTIONS WITH ANY OTHER USER.

IN NO EVENT SHALL CHARIZZMA'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL SUBSCRIPTION FEES YOU PAID (THROUGH THE APPLICABLE APP STORE) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY AND EVEN IF CHARIZZMA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

16. Indemnification

You agree to indemnify, defend, and hold harmless chaRIZZma, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: your access to or use of the Service; your violation of these Terms; your violation of any rights of another person or entity; your User Submissions; your interactions with any other user, online or in person; or your violation of any applicable law or regulation. We may assume the exclusive defense and control of any matter subject to indemnification by you, at our own expense, in which event you will cooperate with us.

17. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.

17.1 Informal Resolution. Before filing a claim, you agree to contact us at hello@charizzma.ai and attempt to resolve the dispute informally for at least sixty (60) days.

17.2 Binding Arbitration. Except for the exceptions below, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator has exclusive authority to decide issues relating to the scope, enforceability, and interpretation of this arbitration agreement, except as to the Class Action Waiver, which a court decides.

17.3 Class Action Waiver. You and chaRIZZma agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and proceed in court, and the remainder shall proceed in arbitration.

17.4 Mass Filings. If 25 or more similar demands for arbitration are filed against chaRIZZma by or with the assistance of the same or coordinated counsel, the parties agree the claims will be administered in staged batches of no more than [50] at a time to promote efficiency, and any applicable statutes of limitations and filing fees will be tolled for claims awaiting their batch.

17.5 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

17.6 Opt-Out. You may opt out of this arbitration agreement by emailing hello@charizzma.ai within thirty (30) days of first accepting these Terms, stating your name and intent to opt out. If you opt out, Section 18 governs disputes.

18. Governing Law and Venue

These Terms are governed by the laws of the State of [Delaware], United States, without regard to conflict of laws principles. Subject to Section 17, any legal action shall be brought exclusively in the state or federal courts located in [Delaware], and you consent to their personal jurisdiction and venue. Nothing in these Terms deprives you of the protection of mandatory consumer-protection laws of your jurisdiction of residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If any provision is found unlawful, void, or unenforceable, it is severable and does not affect the remaining provisions.

19. General

Entire Agreement. These Terms, the Privacy Policy, and any additional terms are the entire agreement between you and chaRIZZma regarding the Service and supersede all prior agreements on the subject.

Electronic Communications and Signature. When you use the Service or contact us electronically, you consent to receive communications, notices, disclosures, and agreements electronically, and you agree that electronic delivery satisfies any legal requirement that they be in writing. When you tap or click a control labeled "I Agree," "Continue," "Subscribe," or similar, you provide a legally binding electronic signature and enter into a binding agreement. You may withdraw consent to electronic communications by deleting your account, though doing so will prevent you from using the Service.

Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, governmental action, power, internet, or telecommunications failures, or failures of third-party service providers.

Assignment. You may not assign these Terms; we may assign them freely. Waiver. Our failure to enforce any provision is not a waiver. Notices. We may provide notices in-App or via the email associated with your account.

20. Changes to Terms

We may modify these Terms from time to time. We will revise the "Last updated" date below and, where changes are material, provide notice through the Service, by email, or by other reasonable means at least seven (7) days before they take effect. Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel any active subscription.

21. Contact

chaRIZZma Creative Labs AI LLC Email: hello@charizzma.ai

Last updated: 2026-06-03